Specialists are available throughout the business day for questions about the New Entrant Safety Audit, Corrective Action Plan deadlines, what records are needed, and to complete the application by phone.
The New Entrant Safety Audit and Corrective Action Plan process is detailed, time-sensitive, and largely unfamiliar to most carriers receiving their first U.S. DOT number. Specialists can walk through what records are needed, what the audit covers, whether a carrier qualifies for offsite or requires onsite audit, and how to structure a CAP response that FMCSA will find acceptable.
For carriers that have already received a failure notice, the clock is running. The fastest path to getting a response underway is a direct call to the number above.
Online application or phone — both result in the same specialist review and response within one business day.